Tritan Software, used on the majority of cruise ships, has upgraded SeaCare and launched SeaConsult.
SeaConsult is a new telehealth solution that will be offered at no cost to all clients during the COVID-19 pandemic period.
The software will allow on board personnel to securely conduct virtual cabin visits with crew and guests for all suspected cases directly via a laptop or mobile device.
The ability to perform contactless visits and checks via telehealth, in accordance with the Centre for Disease Control and Prevention (CDC) and World Health Organisation (WHO) recommendations, will help prevent the transmission of communicable diseases on board, while ensuring the safety of crew and passengers.
SeaConsult will also allow staff on board to consult directly with shoreside specialists when additional medical assistance is needed.
More than 95% of the cruise industry has already adopted Tritan’s patented SeaCare Health Platform. SeaConsult will be directly integrated into this existing system, allowing for immediate deployment across an entire industry.
“As the leader in the industry, we believe it is our obligation to assist our clients and our communities during this challenging period,” said Andrew Carricarte, Tritan Software President and CEO. “This latest advancement brings a much-needed and immediate capability to an entire industry. We have been collaborating extensively and working tirelessly with them and various regulatory authorities to ensure that the safety of all crew and passengers is paramount.”
Tritan will be using its patented technology, SeaSync, to ensure that the virtual telehealth tool will operate effectively within the industry’s limited connectivity environment at sea.
The company has also announced a new software version, which will provide additional tools in compliance with the latest regulatory standards, along with numerous COVID-19-focused enhancements to assist with operational management.
SeaCare currently provides a comprehensive suite of modules for every aspect of maritime care and health management. This includes numerous public health and communicable disease management tools, such as automated close-contact tracing, quarantine management, epicurve trending, outbreak prevention notifications and the integration of critical compliance requirements to the numerous global authorities, such as the CDC, US Coast Guard, ECDC, Health Canada, Chinese Ministry of Health, Anvisa and various others organisations.