PONANT signs 10-year ABB service agreement

2022-04-13T19:35:10+00:00 April 13th, 2022|Technology|

PONANT’s ‘Le Commandant Charcot’, which recently became the first exploration cruise ship to reach the geographic North Pole, has been added to ABB MarineCare services offering.

The comprehensive 10-year service agreement provides round-the-clock remote support, diagnostics and condition monitoring, as well as preventive and planned maintenance, plus the critical spare parts to sustain the achieved operational efficiency.

Also included is a warranty for the ship’s energy storage system, supplied and integrated by ABB.

ABB MarineCare’s key benefits include increased safety, reduced operational, maintenance and administration costs and maximised vessel uptime, the company claimed.

Regular maintenance and continuous awareness of asset health status enable resolving possible issues remotely, preventing failure escalation and reducing the need for unplanned activities.

Eight ABB patented Ability Collaborative Operations Centres around the world provide 24/7 support ensuring dedicated expertise and fast response times.

“At PONANT, we take great pride in allowing our guests to experience the most awe-inspiring destinations on Earth, secure in the knowledge that their safety and the health of the environment are our utmost priorities,” said Mathieu Petiteau, Newbuilding Director, PONANT.

“ABB’s support ensures optimised performance of our advanced ABB technology on a continuous basis, bringing us complete peace of mind and allowing us to focus on delivering a unique travel experience.”

“PONANT’s high standards in safety and sustainability are crucial when operating in isolated environments such as the Arctic and Antarctica,” said Jyri Jusslin, Head of Service, ABB Marine & Ports. “Our MarineCare agreement ensures that ’Le Commandant Charcot’ has full access to our remote services wherever in the world she is sailing, and offer the ship’s crew continuous training to help them respond to any unforeseen issues.”

The Polar Class PC2 expedition vessel features the largest energy storage system installed on a cruise ship thus far, as well as two ABB Azipod propulsion units with a combined power of 34 MW.