Phoenix Reisen invests in more Resco systems

2021-03-26T23:24:52+00:00 March 26th, 2021|Technology|

Rescompany Systems (Resco) has enhanced its partnership with Phoenix Reisen to develop a mobile ticketless excursion module.

This system was designed to validate all shore excursion bookings on board. The application works offline to track each person on a bus or tour and can also charge walk-ins.

Dashboards and reports are available which can help medical staff track who was on each bus and produce detailed manifests for authorities.

The module works on both Android and iOS mobile devices and was developed to work on a ruggedised device designed for harsh environments, specifically requested by Phoenix Reisen.

The German cruise ship operator is also implementing Resco’s eConcierge Thermal Screening system to enhance health measures at check-in and on board.

Using a hand-held device, this module will allow the crew to quickly and efficiently check-in their guests whilst taking their temperature and quickly identifying and isolating any potentially affected guests and crew.

As part of an operational review process, Phoenix Reisen chose Resco’s Ship Visitor Management module to manage ship visits across the fleet using a central web portal to register visitors, which saves time, and shortens queues in the terminal to help keep safe distances when boarding.

The visitor module uses Resco’s Central and Ship Management software suite to transfer details from shore offices to the ship in near real time and improves security by working from one central list containing up-to-date visitor information.

This solution can also be used to manage prospective passengers, staff members, and contractors visiting a ship in port.

Phoenix Reisen operates the ‘Amadea’, ‘Amera’, and ‘Artania’ in addition to offering holiday destinations and river cruises worldwide.

RESCO offers shore and ship software solutions that provide the same competitive tools to small and medium-sized operators that are accessible to large corporations, while keeping systems affordable and resource-efficient, the company claimed.