Cruise ship bridge team management lacking

2018-05-14T08:58:53+00:00 May 14th, 2018|Safety|

The New Zealand Transport Accident Investigation Commission has published its findings on the cruise ship ‘Azamara Quest coming into contact with Wheki Rock, Tory Channel on 27th January, 2016.

The Maltese-flagged cruise ship ‘Azamara Quest’ was en route to Picton in New Zealand’s Marlborough Sounds, with 652 passengers and 394 crew on board at the time of the incident.

A harbour pilot boarded the vessel outside the entrance to Tory Channel at 0900. The Master and pilot exchanged information and discussed the passage plan through Tory Channel to Picton, in particular the strong currents in the tight turn required on entry to Tory Channel.


However, due to a miscommunication, the passage inwards began with the Master and pilot having different understandings of how the first turn would be conducted.

As a result, the turn was initiated late and the ship did not achieve a sufficient rate of turn to avoid contacting Wheki Rock close to the northern shoreline. The ship struck the rock, causing minor damage to the hull and damage to one propeller. Nobody was injured.

The Commission found that the bridge team had no common (agreed) understanding of the plan for the ship to make the turn into Tory Channel, as the details of how the turn would be made and the influence the tide would have on the ship during the turn had not been clearly communicated.


Therefore, with no agreed plan, the task of the bridge team monitoring the ship’s progress through the turn was set up to fail.

The Commission also found that the port company and pilot were relying on the pilot making five transits of Tory Channel using the port company pilot launch in order to maintain currency with the Pilot Training and Proficiency Plan, which did not meet the intent of the plan.

The Commission identified three key safety issues:
*The standard of bridge resource management on board the ‘Azamara Quest’ did not meet the requirements of the company’s safety management system, or the standards in the various IMO publications.
*Port Marlborough’s port risk assessment and Marlborough District Council’s harbour risk assessment could not be easily integrated, making it difficult to have one integrated risk assessment for the harbour.
*The port company allowing its pilots to use transits made on the pilot launch count towards the requirements of Port Marlborough New Zealand Limited’s Pilot Training and Proficiency Plan created a risk of pilots not being sufficiently current to pilot large ships through Tory Channel.

The Commission made two new recommendations to address these safety issues.

It also said that it had previously found poor bridge resource management under pilotage to be a factor contributing to accidents involving two other ships in New Zealand.


The respective reports made several recommendations aimed at improving the standard of pilotage and making the transition of the pilot into the ship’s bridge team more seamless on a global level.

A key lesson arising from this inquiry was – Safe navigation in pilotage waters is a shared task of the bridge team and the pilot. This accident highlighted the importance of a comprehensive pilot/Master exchange of information and ensuring it is communicated to the rest of the bridge team.