Trimline embraces the future

2021-12-13T21:40:30+00:00 December 13th, 2021|Refurbishment|

Earlier this year, Trimline’s former COO Ross Welham joined forces with new technology specialist Nick Farrell to become the new co-owners of the long-established Southampton UK-based marine outfitter.

Being a leading software specialist, Farrell developed an interactive software system, TAPP, which has given a full range of benefits that Trimline wanted for its team and customers.

TAPP enables both the company and its customers to view every single phase of a project live, thus taking away the onerous task of keeping paperwork up to date by inputting into a computer system.

Meeting with Ross Welham at the recent Cruise Ship Interiors Expo (CSIE) in London, he told ICSI that, “TAPP creates consistency and transparency with all information needed from tender, through to completion, of a project readily available on screen. All live data relating to a project including FF&E, drawings, approvals, procurements and resource information is freely available to both Trimline and its customers via one transparent app.”

Once the team is onsite, refit tasks are broken down into their component parts and ticked off once completed. Risk assessments can also be undertaken by analysing tasks online and intricate items analysis can also be seen by the customer.

All of the information on every project is available in one place in the Cloud, which can be accessed by customers via their customised dashboard. Complete disbursements can be projected on screen or broken down into their component parts for extra transparency.

In order to make their customers lives as easy as possible, Trimline works closely with each customer to give the client the ability to customise refit reports, without the need for any administrative input.

TAPP can be used on any device and doesn’t need to be downloaded to access, as it is available in the Cloud. Updates appear on ever dashboard in real time, keeping everyone informed of project progress and any challenges that occur.

Following the pandemic downturn, over the past few months Trimline has bought five new trainees into the business, and continues to look for more talent, to help with the upturn in business, as cruise and ferry operators return their vessels to service and are looking for interior upgrades.

At CSIE the Trimline team was recognised for its Trimline App (TAPP) system, by being awarded The CSI Technology Award.

Voted for by the cruise industry and judged by leaders in the industry, the award ‘recognises the company who has introduced technology to improve the way they work and therefore improve their product offering to clients’.

Matt Easton, Hotel Refurbishment Manager, Marella Cruises, said: “We’re thrilled that Trimline has received this award. The ability to view live transparent data at any time, and in any location, makes things more efficient, accessible, and easy.

“Throughout its development, Trimline has listened to feedback and as a result built in extra features to improve it, which has been fantastic.

“We’ve recently used TAPP on our latest drydock refit and everything was in one place. Having access to this historic data for future reference is very exciting,” he said.

Nick Farrell, Technology Expert and Trimline Co-Owner, said: “The Trimline team is so proud to receive the CSI Technology Award. I’ve spent the last year embedded at Trimline, getting to know the business processes and that of the industry at large and what rapidly became apparent is that whilst there is plenty of off-the-shelf ERP software available, nothing fully integrated the needs of marine interior outfitting perfectly.

“Even with custom development and tailoring, there was nothing that gave us the full range of benefits that we wanted for our team and our customers. That left us with only one option, to build our own perfectly bespoke solution.

“Once the first phase was complete, we worked closely with a number of customers to tailor the system to meet all their refit needs – and we are now proud to have a system that is making life so much easier for everyone involved in our projects,” Farrell concluded.