Polar travel company, Quark Expeditions, has unveiled what is claimed to be the most comprehensive, traveller-focused COVID policy in the travel industry.
Quark Expeditions S.A.F.E. COVID Policy is a programme designed to bring peace of mind and reassurance to potential explorers, as they once again start planning expedition travel in the coming months.
“We’ve spared no expense or effort in developing our S.A.F.E. COVID Policy,” explained Andrew White, Quark Expeditions President. “This all-encompassing policy not only safeguards the traveller’s health against COVID-19 and secures their dollar investment – offering a level of protection and money-back guarantee unparalleled in the competitive travel market – it ensures every guest enjoys their polar experience to the fullest, without compromise. Never has there been a better time to visit the Polar Regions.”
The company explained that S.A.F.E. COVID Policy stands for:
State-of-the-art Testing & Health Protocols – Quark Expeditions’ testing system is capable of providing 100% detection (even when guests are pre-symptomatic) with results available in 30 mins. Staff are able to test all passengers within two hours. In addition, Quark Expeditions has rigorously enhanced all sanitisation procedures.
Anytime Cancellation & Rebooking – This cancellation and rebooking policy allows travellers to rebook up to a month before the voyage. If a COVID-related reason keeps them from travelling, they are covered up until the day of departure with flexible re-booking options.
Free from Crowds in the Polar Regions – Natural social distancing is part of life in the remote, wide-open and sparsely-populated Polar regions—making the Arctic and Antarctic the best places to be at a time when location matters most. For the duration of their expedition, guests are only interacting with their fellow pre-screened passengers and Quark Expeditions staff.
Experience will not be Compromised – Quark Expeditions claimed that it was known for offering guests extraordinary off-ship excursions. Guests will continue to have every opportunity to experience the glaciers, fjords, and wildlife from Zodiacs and during on-shore excursions. The company’s ‘hands, face & space’ principles will be adapted to shipboard life.
“Quark Expeditions has always put our travellers first,” White said. “This truly is the best time for guests to discover or rediscover the Polar regions. We want our guests to feel confident their money is safe, their health is in the best, most qualified hands, and that their expedition experience will surpass their wildest expectations.”
Malcolm Ellis, Senior Vice President, Operations, added; “Our guests’ return to exploring should be exhilarating and worry free, and with our S.A.F.E. COVID Policy in place, it will be just that.”
This COVID Policy is effective immediately and applies to all forthcoming sailings.