Atlas Ocean Voyages has appointed cruise industry guru, Bob Prieto as Vice President Guest Operations.
In his new role, Prieto (pictured) will be chiefly responsible for guest services, guest relations, and the past-guest loyalty programme.
“Atlas is renowned for the outstanding guest experience on board our luxury, yacht-style vessels,” said James Rodriguez, Atlas Ocean’s President and CEO.
“Bob’s broad travel industry background will be key as we strive to deliver extraordinary service levels pre and post cruise. We are delighted to welcome him to our shoreside management team.”
Prieto has had more than 30 years experience in the travel industry. Most recently, he was Vice President of Sales for SeaDream Yacht Club.
Prior to that, he worked with Rodriguez at Oceania Cruises for 15 years, where within the sales department, he rose through the ranks from manager to vice president.
“Having worked with James previously, I am excited to join Atlas,” said Prieto.
“My number one goal is to make the guest experience before and after the voyage match the excellent on board service. I look forward to working with our valued travel advisors and past guests and to exceeding their expectations.”