Smartvel, a travel content solutions provider, has expanded its collaboration with PONANT Expeditions, the luxury expedition operator.
Building on their longstanding relationship, PONANT has now adopted the new EntryDocs for Cruises, Smartvel’s comprehensive, cruise-specific travel documentation solution.
EntryDocs for Cruises is a fully embedded solution that provides real-time entry and documentation requirements, not only for every destination along the cruise itinerary, but also for air travel to the embarkation point and the guest’s return journey home.
“We are using Smartvel’s solution to verify the travel documentation required for our guests – not only for boarding our cruises, but also for their full journey, including international flights to the point of embarkation and any additional countries visited en route,” said Priscila Martin, Superviseur at PONANT Expeditions.
“The solution is intuitive, reliable, and reflects our commitment to delivering a seamless and stress-free travel experience – from departure to return.”
Integrated across PONANT Expeditions’ digital touch points, the EntryDocs widget can be embedded on individual cruise landing pages, preloaded with the itinerary and customised to match the brand.
Guests can instantly access official government links and all relevant entry requirements in just one click, enhancing clarity and confidence, as they prepare for their journey.
EntryDocs for Cruises includes:
- Tailored documentation requirements for every country in the cruise itinerary.
- Personalised results based on passenger nationality and residence.
- A widget and API for flexible integration options.
- Pre-filled traveler details for streamlined pre-departure communications.
- Embedded links to insurance or visa providers, helping generate ancillary revenue.
- On-demand updates and support for new routes and itineraries.
“With Smartvel’s coverage in over 70 countries and their ability to adapt quickly to route changes, our teams are always supported with the latest information. This collaboration underscores Ponant Expeditions’ focus on elevating the guest journey at every step,” added Ponant Expeditions.
“We are excited to support PONANT Expeditions in their commitment to providing a world-class guest experience,” said Iñigo Valenzuela, Smartvel CEO.
“With EntryDocs for Cruises, our goal is to remove complexity and create clarity – helping both travelers and cruise operators navigate today’s dynamic travel landscape. It’s about offering reassurance, saving time, and building trust throughout the entire journey.”
