NCLH selects Worldpay as payments partner

2021-10-28T08:39:31+00:00 October 28th, 2021|Finance|

Norwegian Cruise Line Holdings (NCLH) has chosen FIS company Worldpay as one of its preferred payments processing providers.

The company said that it was seeking to streamline its global payments acquiring and processing services, while accelerating online and mobile checkouts, maximising payment authorisations and ensuring compliance with PSD2 Strong Customer Authentication (SCA) requirements.

NCLH also said that it had selected Worldpay because of its global reach for both acquiring and payments acceptance in more than 100 countries worldwide.

The company will also use Worldpay’s value-added services. For transactions affected by PSD2, the company will use FIS’ 3DS Flex, which is a solution to increase issuer approvals and minimise friction at checkout.

NCLH will also improve authorisation rates with advanced data analysis using the company’s Pazien solution, as well as FIS Prime PIN and PIN-less debit card routing to reduce costs associated with debit card purchases.

“We are excited to welcome Norwegian Cruise Line Holdings as a new Worldpay client,” said Jim Johnson, FIS’ Head of Merchant Solutions. “This is a great match of two global leaders that are passionate about using technology in innovative ways to provide a top-notch customer journey, whether online or at sea. We look forward to helping Norwegian achieve its business goals and continue its growth.”

“At Norwegian Cruise Line Holdings our guests come first, which is why we are focused on enhancing and innovating every aspect of the guest experience, starting from the moment they book their cruise,” said Mark Kempa, NCLH’s  Executive Vice President and CFO.

“Worldpay’s global footprint and deep expertise in the travel and hospitality industry were paramount in our decision to work with them as a preferred payments partner. This partnership will allow us to continue to provide our valued guests with a secure, convenient payment experience,” he said.