The precise recording of passenger numbers is essential for transport companies – it helps to optimise timetables, make better use of capacities and organise local public transport more efficiently.
One solution is camera-based passenger counting. Intelligent image processing systems automatically and precisely record how many people board and alight – without any manual counting.
A Norwegian company, Adigo Mechatronics, has developed a system – Adigo nPax – especially for ferries.
The required images are supplied by an industrial camera from Germany’s IDS Imaging Development Systems.
International shipping regulations require ferry operators to know the exact number of passengers who are on board – a task that has traditionally been handled in conjunction with the ticketing process.
However, due to automation, ferry boarding has increasingly shifted to free-flow models. Vehicles and passengers can drive or walk directly onto the ferry without traditional ticket controls or barriers.
Automated systems, such as cameras, sensors or digital toll technologies record the vehicle’s licence plate number or the number of passengers in real time, aiming at a fast and smooth boarding process without long waiting times or manual checks.
However, counting passengers in moving vehicles is still a challenge that often requires staff – especially when there are large numbers of passengers or when small children are sitting in vehicles with tinted windows.
This is where the Adigo nPax system comes in, the company claimed. Using a combination of a camera and AI-supported algorithms, it automatically records the number of passengers and transmits it directly to the ship’s logging system. The data is documented centrally and thus made available for authorities or internal processes.
If necessary, the crew can check the count manually using a mobile device. Every correction helps to continuously improve the system.
Specially selected industrial cameras with customised lighting solutions reliably capture clear images – even at high vehicle speeds.
The data is analysed directly on site: AI models process the images in real time and immediately provide exact passenger numbers for every vehicle that passes through the system.
In the interests of data security, all image data is used exclusively locally on board. No external storage or transmission takes place – a prerequisite and a decisive contribution to protecting passenger privacy.
The system has been in use on the Arsvågen/Mortavika route for over a year.
“Control tests with hundreds of vehicles have shown a counting accuracy of over 98%. Despite challenges, such as tinted windows, child seat covers and the changeable weather conditions that are typical of the Norwegian coast, Adigo nPax reliably delivers precise results,” claimed André Ødegårdstuen – Adigo Mechatronics Product Developer.
“The camera was specifically chosen because it has exceptional sensitivity in the critical wavelength range and delivers high-quality images at the required frame rates,” Ødegårdstuen added.
“Seamless integration into the Adigo nPax system was achieved through the IDS peak C++ interface, which enables robust and efficient operation.”
Interest in automated passenger counting solutions is growing rapidly not only in Adigo’s home market of Norway, but also internationally.
This is due to the increasing demand for efficient, data-driven solutions to optimise public transport. Automated systems, especially those based on camera technology, not only provide accurate passenger counts, but also valuable insights into traffic flows and enable better resource utilisation.
At a time when sustainability and efficiency are playing an increasingly important role in the public sector, such technologies are helping to make the transport sector fit for the future, Adigo Mechatronics said.
