Celestyal Cruises has introduced its new Seaware Reservations Platform.
This new, dedicated travel advisor reservations platform was developed in partnership with Versonix, a software company involved in providing fully integrated, customised software solutions for the travel and leisure industry.
Seaware provides CRM functionality, as well as access to a greater variety of pre- and post-packages with both mandatory and optional components, rule-based pricing, payment and cancellations schedules, shore excursions and on board experiences.
In addition, the software has the ability to create customised segments, individualised itineraries and large, family bookings. It is fully GDPR security compliant.
Many travel advisors are using this system, which provides immediate 24/7 access to reservations with the added benefit of also being able to provide clients with direct access to their bookings.
“The release of our Seaware Reservations Platform is just one more example of our deep and ongoing commitment to our travel advisor partners,” said Leslie Peden, Celestyal Cruises CCO. “We have been working closely with Versonix for a year now in preparation for this release and have been engaging in ongoing conversations with many of our travel advisor partners to have a seamless transition to our new reservations platform.
“We are expecting a significant adoption of this new system by our travel advisor partners placing them firmly in control of their bookings 24/7, making it even more easy to do business with Celestyal,” he said.
“We are extremely pleased to be adding Celestyal Cruises to our growing portfolio of leading global travel brands that have benefited from Versonix’s unique Seaware reservation and revenue capabilities,” added Yuri Polissky, Versonix COO.
In advance of the system going live recently, travel advisors currently enrolled with Celestyal received a link to Seaware’s user’s manual and tutorial videos along with their personal log-in details.
