Carnival Cruise Line (CCL) is to introduce 5G mobile connectivity on board the recently delivered ‘Carnival Jubilee’.
‘Carnival Jubilee’ will be the first Carnival vessel, and the first cruise ship in North America, to provide guests access to 5G mobile phone services through a partnership with cellular provider Wireless Maritime Service (WMS).
“’Carnival Jubilee’ will be the fleet’s most-connected ship – literally raising the connectivity bar for our guests and serving as another big step in a period of vigorous advancement of our on board connectivity,” said Luis Terife, CCL’s Vice President of on board guest commerce.
“The ongoing enhancements we’re rolling out on all of our ships, such as SpaceX’s Starlink satellite internet service, make it significantly easier for guests to share the memorable experiences of their cruise with friends and family,” he added.
She will start operations in December as 5G-enabled, while the service will be available in early in 2024. Guests can utilise the enhanced connectivity through service plans for cruise ships provided by their wireless providers.
After the initial launch on ‘Carnival Jubilee’, the cruise line plans to supply other ships across its fleet with 5G capability.
To meet the growing demand for connectivity at sea, Carnival has also rolled out fleetwide enhancements to its Wi-Fi offerings. For example, CCL completed upgrades on all of its 25 ships to install necessary infrastructure for the use of SpaceX’s Starlink satellite service.
In addition, Carnival has partnerships with other internet vendors to equip ships with multi-provider functionality, ensuring guests always enjoy access to the most robust and dependable service available while on board.
“We’ve received very positive feedback from our guests who are enjoying the more reliable Wi-Fi across the fleet, as we continue to increase our capacity through Starlink and other service providers,” said John Harshaw, CCL’s Vice President of global infrastructure.
“Our multi-provider, multi-orbit strategy minimises single-provider supply chain constraints and improves overall connectivity in support of our operations and the enhanced experience for our guests and team members.”
’Carnival Jubilee’ will start cruising from Galveston on 23rd December offering week-long Western Caribbean itineraries visiting destinations, such as Cozumel and Costa Maya, Mexico, as well as Mahogany Bay (Roatan), Honduras.